Online Order Support

Contact store@segway.com or call 1 (866) 4Segway *Not for Indiegogo Order Status

Due to the ongoing circumstances surrounding COVID-19, our phone staff has been limited, for faster response please use the form (https://www.segway.com/consumertechsupport/) to email us or use the blue help button in the right hand corner on our website to get help from our knowledge base or you may live chat with one of our team members.

Hours of Operation

5:30 a.m. to 5:00 p.m. Pacific Time Monday - Friday

Europe Consumers

Please refer to http://eu-en.segway.com/.

Asia-Pacific Consumers

Please refer to http://ap.segway.com/.

Indiegogo Backers

This team is not trained to provide assistance for Indiegogo orders, please email wecare@segway.com instead for further assistance.